Deputy
Job role: Senior Technical Account Manager
Company name: Deputy
Location: USA
Salary: N/A
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About the Job: The Senior Technical Account Manager at Deputy works alongside the Customer Success team to support the growth and retention of strategic customers by providing technical consultation, resolving technical issues, and developing creative solutions to enhance customer satisfaction and usability of Deputy’s platform.
A Senior Technical Account Manager (TAM) proactively works alongside the Customer Success team to support the growth and expansion of Deputy products with our strategic and CSM managed customers. TAM’s utilize their technical acumen and customer-facing skills to effectively help plan and provide solutions that improve the value and usability of Deputy for our customers. This role is a major part of our post-sales process and will demonstrate success through the retention of customers.
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