Senior Product Designer needed at PayPal

Job role: Senior Product Designer

Company name: PayPal

Location: Hybrid Remote in New York City
Salary: $96,900 – $234,300 Annually
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About the Job: 

At PayPal, design goes beyond creating attractive products – it’s about crafting experiences that empower and delight our customers. We put our customers at the center of everything we do, aiming to improve their financial well-being through innovative solutions. As leaders in financial technology, our mission is to have a positive global impact on individuals and businesses. Our collaborative approach brings together a diverse range of talents, from designers and researchers to engineers and product leaders, to create seamless and impactful experiences for millions of users worldwide.

Within the Merchant Platform team, our focus is on equipping merchants with the tools they need to succeed in today’s digital world. We believe every interaction, from sign-in to checkout, should demonstrate the power and simplicity of a unified platform. Guided by principles such as delivering personalized experiences, building trust through expertise, simplifying complexity, and fostering valuable connections, we continuously refine our platform through simplification, integration, and experimentation. Whether merchants access our services on desktop, mobile, or anywhere else, we’re committed to meeting them wherever they are and offering solutions that drive their businesses forward.

Key responsibilities

• Lead proactive identification and resolution of complex customer problems by defining gaps in their journey, advocating for customer needs, and influencing product direction through user research and data insights.
• Utilize insights to effectively shape customer-centric product strategies, acting as a crucial liaison between design, product management, and engineering teams.
• Demonstrate mastery in design tools and techniques, establishing and maintaining high standards.
• Use design systems, style guides, patterns, and assets to create intuitive and user-friendly experiences for developers, contributing to system enhancement based on specific developer needs.

• Demonstrate mastery in design tools and techniques, establishing and maintaining high standards.
• Use design systems, style guides, patterns, and assets to create intuitive and user-friendly experiences for developers, contributing to system enhancement based on specific developer needs.
• Foster collaboration across teams and stakeholders, refining communication skills to clearly and persuasively articulate design rationales, influencing not just immediate teams but the entire organization.
• Drive organizational change by improving workflows, advocating for user-centric design, implementing new technologies, and promoting innovative approaches.

Requirements

• Bachelor’s degree with 5-7 years or Master’s degree with 4-5 years of experience in design, research, or related fields, showcasing a proven track record of leadership and impact in previous roles.
• Extensive experience designing products and platforms, including native apps, emphasizing exceptional user experiences for consumer and enterprise audiences, with expertise in systems design.
• Knowledge or expertise in financial services or related fields is highly advantageous, demonstrating an understanding of industry-specific challenges and opportunities.
• Proficiency with standard design and prototyping tools such as Figma, Miro, Asana, and similar platforms, effectively leveraging these tools to drive design excellence and innovation.

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