Remote Technical Writer III needed at Intelliswift Software

Job title: Technical Writer III

Job type: Hybrid Remote in Mountain View, CANADA

Hiring company: Intelliswift Software

Salary: $45 – $48 Hourly

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Job description

We are looking for a talented technical writer to help create, update, and manage our technical and non-technical documentation and be a core part of the product operations team.

You will work closely with engineering, product management, and other organizational stakeholders to create resources that document what our AdTech software products do, enable our partners to leverage them, and establish a strong relationship with the Client brand.

To be successful in this role, you’re motivated and ready to thrive in the fast-paced culture of a dynamic, growing global company.

You have an appetite to learn with a positive attitude, willing to jump in and tackle new challenges. You have strong analytical skills and the ability to deep dive into various topics to build useful and user-friendly content.

You are effective at communicating highly technical documentation to diverse audiences.

Key Responsibilities

• Produce and maintain world-class documentation, including: product documentation, user guides, developer guides, including API guides.
• Work closely with globally distributed product managers, engineers, and other organizational stakeholders.
• Manage the end-to-end documentation process, including authoring, editing, reviewing, publishing, and maintaining content.
• Manage the style, layout, and design of documents according to our house style guide.
• Plan, schedule, and track documentation work to meet product release dates and deliverables.

Requirements

• 4 to 6+ years of technical writing experience, preferably in a technical domain, creating documentation and related resources for both technical and non-technical audiences.
• Excellent English written and verbal communication.
• Strong analytical skills, attention to detail, and ability to operate in a fast-paced environment with evolving project requirements and priorities.
• Ability to grasp complex technical concepts and translate them in comprehensive, accurate, accessible, and easy-to-understand documentation.
• Proven ability to work independently, collaboratively, and lead and manage multiple projects/tasks in a cross-disciplinary team.
• Adaptability and ability to adjust to an evolving role and steady change within our fast-growing company.
• Familiarity with a topic-based, learning objective-oriented approach to creating documentation

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