Full Time
Southampton
Posted 4 weeks ago

NHS Jobs

Job role: Health Care Assistant

Company name: NHS Jobs

Salary: £27,485.00 to £30,162.00 per year

Job Reference: C9188-26-0016

About the Job:

Main duties of the job

An exciting opportunity to join our IBD team at UHS. The service provides complex, long-term care to patients with chronic conditions requiring ongoing management, coordination and multidisciplinary input.

This post is integral to ensuring that this care is delivered safely, efficiently and compassionately.

About us

University Hospital Southampton is one of England’s largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.

Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.

At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.

Job description

Job responsibilities

Act as a single point of access to patients who are being registered to use My Medical Record as part of their care

Proactively support and coordinate for the overall needs of patients who are on a digital virtual care pathway using own judgement and escalating to the relevant practitioner as necessary

Support and coordination of patients on virtual pathways

Please note that this is a 5 day service

Person Specification

Qualifications / training required

Essential

NVQ or apprenticeship Level 3 in Health or equivalent experience
Numeracy skills and Literacy skills at level 2 (or equivalent).

Desirable

Keyboard skills
IT literate
Proficient in use of Hospital systems
Experienced and competent in additional clinical skills, as per job description.

Previous or relevant experience necessary

Essential

Proven experience in a caring role
Understanding of acute hospital environment and the role of SHCA
Previous experience of working with the general public
Experience of using a computer

Desirable

Previous HCA experience
Experience working with diverse audiences (eg. volunteers, patients and/or community groups).

Aptitudes and skills required

Essential

Ability to communicate with wide range of people
Ability to work as a team member
Ability to work under own initiative and prioritise workload
Ability to adjust to pressures of job
Good interpersonal skills
Willingness to undertake further training
Strong interest in digital/IT
Experience of dealing with non-routine and complex problems, able to progress chase
Interest in new ways of working and supporting clinical teams during periods of change
Patience, dependability and motivation shown
Be able to take instruction / directions
Aware of personal limitations
Able to question appropriately

Values and behaviours

Essential

Patients First
Always Improving
Working Together

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To apply for this job please visit beta.jobs.nhs.uk.