Job role: Health Care Assistant
Company name: NHS Jobs
Salary: N/A
Job Reference: A0874-25-0010
Read also: Health Care Assistant needed in NHS Jobs
About the Job:
Merrow Park Surgery is a forward-thinking, busy and welcoming GP practice in Guildford, providing high-quality care to approximately 12,500 patients in the local community. We are seeking an experienced and dedicated Health Care Assistant to join our Nursing Team.
The ideal candidate will be enthusiastic, adaptable, and committed to delivering excellent patient care, working closely with our multidisciplinary team which includes GPs, nurses, physician associates and other healthcare professionals.
Main duties of the job
- Carrying out clinical tasks such as blood tests, new patient and NHS health checks, ECGs, spirometry, smoking cessation support, blood pressure monitoring, ambulatory BP measurements (ABPMs), ear irrigation, HRT and diabetes (part 1) reviews, and vaccinations.
- Providing chaperone support during patient consultations and procedures.
- Ensuring equipment is cleansed, maintained, and fit for purpose.
- Managing vaccine and cold chain storage, including monitoring and recording.
- Restocking clinical supplies and maintaining effective stock rotation.
- Preparing and maintaining consultation rooms and equipment before, during, and after patient care activities.
- Assisting clinicians during minor surgical procedures.
- Supporting the assessment and monitoring of patients health and wellbeing.
- Undertaking delegated clinical activities for named patients, as agreed and trained for.
- Promoting health awareness and supporting patients in making positive lifestyle choices.
About us
Our team is made up of a range of clinicians and healthcare professionals. In addition to GPs and Nurses and Health & Wellbeaing Coach we work closely with our local Primary Care Network (PCN) to deliver enhanced services such as in-house mental health support and first contact physiotherapy. We take pride in working collaboratively to provide patient-centred care in a friendly and supportive environment.
Job description
Job responsibilities
The post holder will be responsible for providing administrative and clinical support to the whole clinical team, and the nursing team in particular, to promote and maintain the highest standard of care for patients. The post holder will carry out agreed duties supervised by the Lead Nurse, ensuring that they do not carry out any duty or task for which they not possess the necessary knowledge and or skill.
Main duties of the job
- Phlebotomy performing blood draws for diagnostic testing.
- NHS Health Checks Conducting routine health assessments to evaluate patient well-being.
- Health Promotion discussing lifestyle factors, raising awareness of well-being, and supporting initiatives such as Smoking Cessation and Weight Management.
- Basic Observations Recording blood pressure, height, weight, temperature, and pulse.
- Long-Term Condition Monitoring Carrying out disease management checks and escalating concerns as needed.
- Vaccinations & Injections administering flu jabs, B12 injections, etc.
- Wound Care Assisting with basic wound care, suture removal, and clip removal under nurse supervision.
- Diagnostic Tests Performing ECGs and Ambulatory Blood Pressure Monitoring (ABPM).
- Chaperoning providing support during examinations and procedures.
- Sample Management Processing and handling laboratory samples requested by GPs/nurses.
- Clinical Preparation Ensuring equipment and environments are ready before and after patient care.
- Health Campaigns Supporting flu clinics and other initiatives in collaboration with the Lead Nurse.
- Appointment Coordination contacting eligible patients to schedule routine smears, immunisations, and NHS Health Checks.
- Data Collection Assisting in gathering and organising health-related data.
- Stock Management Ordering clinical supplies and maintaining inventory control.
Personal qualities:
- Highly motivated and passionate about patient care
- Excellent communication skills
- Polite, calm and approachable
- Able to deal with difficult situations
- Team player
We offer:
- Competitive salary and conditions
- Indemnity scheme
- Support for your professional development
- NHS pension scheme
- Friendly practice team
- Practice events
- Free on-site parking
- NHS store discounts
- 33 days holiday a year (including bank holidays) for full-time staff
- Annual pay review for all staff
- A comprehensive induction programme
- Continuous training and development
- Weekly clinical team meetings & 4 Annual Practice Learning Events.
- A range of other exciting employee benefits such as employee well-being services
Communication
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members
- Communicate effectively with patients and carers
- Recognise peoples needs for alternative methods of communication and respond accordingly
Equality and Diversity
The post-holder will support the equality, diversity, and rights of patients, carers, and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs, and beliefs of patients, carers, and colleagues
Personal/Professional development
- The post-holder will participate in any training programme implemented by the practice as part of this employment, with such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Confidentiality
In the course of seeking treatment patients entrust us with or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers, or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions
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