We are looking for an enthusiastic Healthcare Assistant to join our friendly nursing team at Avicenna Medical Practice.
We pride ourselves in proving a high standard of care in a supportive environment delivering a patient focussed service.
Previous experience is essential however further training will be offered to the right candidate. Ideally qualified to Level 3 minimum. Must have Phlebotomy certificate.
The role is 25 hours per week, Monday to Friday.
The successful candidate must cover General Practice HCA duties delivering the highest level of care and assistance.
Stock levels are maintained by ordering, rotation and sorting deliveries.
Completion of cleanliness, infection prevention control measures and health and safety requirement of the role.
Doctors are supported in their clinics.
Commitment to safeguarding and promoting the welfare of all patients.
We are a family friendly practice who are very team supportive and deliver high quality care to our diverse and deprived group of approximately 8900 patients. Our team consists of 2 GP Partners, 4 Salaried GP, 6 Advanced Practitioners from a variety of backgrounds,2 Practice Nurses, 2 HCA, a management team and clerical team. We are also a training practice for Trainee Nurses.
We are consistently high QOF achievers, CQC Good (April 2022), Investors in People Gold Award achievers (December 2022) and participate in numerous Enhanced Services including Anticoagulation, Diabetes, Ultrasound services, Sexual Health and Dermatology.
Job description
Job responsibilities
Job Summary:
Working under the direct supervision of the Senior Practice Nurse and strictly in accordance with specific practice guidelines and protocols, the Healthcare Assistant will assist the practice clinical team in the provision and delivery of prescribed programmes of patient care.
Duties and Responsibilities:
New patient health checks
Flu vaccines and B12 injections
Phlebotomy
Blood Pressure checks
SMI checks
Recall management
ECG
Spirometry
24 hour BP
Chaperoning duties
Processing and management of laboratory samples requested by GPs – Nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine – cold chain storage and monitoring
Associated Administration for HCA workload
Preparing and maintaining environments and equipment before, during and after patient care interventions including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately
In the performance of the duties outlined in this Job Description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health & Safety:
The post-holder will assist in promoting and maintaining their own and others health, safety and security as defined in the practice Health & Safety Policy, to include:
Using personal security systems within the workplace according to practice guidelines
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
Making effective use of training to update knowledge and skills
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
Reporting potential risks identified.
Equality and Diversity:
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal – Professional Development:
The post-holder will participate in any training programme implemented by the practice as part of this employment, such training to include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality:
The post-holder will strive to maintain quality within the practice, and will:
Alert other team members to issues of quality and risk
Assess own performance and take accountability for own actions, either directly or under supervision
Contribute to the effectiveness of the team by reflecting on own and team activities and making suggestions on ways to improve and enhance the teams performance
Work effectively with individuals in other agencies to meet patients needs
Effectively manage own time, workload and resources.
Communication:
The post-holder should recognize the importance of effective communication within the team and will strive to:
Communicate effectively with other team members
Communicate effectively with patients and carers
Recognize peoples needs for alternative methods of communication and respond accordingly.
Contribution to the Implementation of Services:
The post-holder will:
Apply practice policies, standards and guidance
Discuss with other members of the team how the policies, standards and guidelines will affect own work
Participate in audit where appropriate.
